X10LUXURY TERMS & CONDITIONS

Last updated: September 20, 2026

Welcome to X10LUXURY. These Terms & Conditions govern your use of the X10LUXURY website and the purchase of products through our store.

By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree with them, please do not use our website.

1. ABOUT X10LUXURY

X10LUXURY is an online fashion and lifestyle store offering clothing, accessories, footwear, and related products.

We aim to provide accurate product information, pricing, availability, and images. Product colours and appearance may vary depending on your device and display settings.

2. CUSTOMER ACCOUNTS

You may create an X10LUXURY account using your email address or an available third-party sign-in service such as Google or Facebook.

You are responsible for keeping your account information accurate and protecting access to your account.

Please contact us if you believe your account has been accessed without your authorization.

3. GOOGLE SIGN-IN

X10LUXURY may allow customers to create or access an account using Google Sign-In.

When you choose Google Sign-In, Google authenticates your account and provides X10LUXURY with the information permitted through the authentication process.

X10LUXURY does not receive or store your Google password.

For more information about the information accessed and how it is handled, please see our Privacy Policy.

4. FACEBOOK LOGIN

X10LUXURY may allow customers to create or access an account using Facebook Login.

When you choose to log in with Facebook, Facebook may provide X10LUXURY with basic information from your Facebook account, such as your name, email address, profile information, and other information you authorize Facebook to share with us.

We use this information to create and manage your X10LUXURY account, authenticate your identity, provide account-related services, and process your orders.

X10LUXURY does not sell your Facebook Login information to third parties.

Facebook Data Deletion

If you have used Facebook Login to access your X10LUXURY account, you may request deletion of the personal information associated with your account.

To request deletion, please contact X10LUXURY through the contact information provided on our website and state that you want your Facebook-related data deleted. Please include the email address associated with your X10LUXURY account so we can identify the relevant account.

Upon receiving a valid request, X10LUXURY will delete the applicable personal information associated with your Facebook Login account, subject to information we are required to retain for legal, accounting, security, fraud-prevention, or transaction-record purposes.

Disconnecting Facebook Login from your X10LUXURY account does not automatically delete your X10LUXURY account or information already required for your orders. You may request deletion using the process described above.

5. PRODUCTS AND PRICES

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colours, and availability are accurate.

We reserve the right to correct errors, update product information, change prices, or discontinue products at any time.

6. ORDERS

When you place an order, you are requesting to purchase the selected products.

An order becomes accepted when X10LUXURY confirms the order.

We reserve the right to cancel or refuse an order where there is a product availability issue, pricing error, payment problem, suspected fraud, or other legitimate reason.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method.

7. PAYMENTS

Payments may be processed through third-party payment providers, including Flutterwave, Paystack, card networks, and other supported payment services.

Payment providers process payment information according to their own terms and privacy policies.

X10LUXURY does not store your complete card number or card security code on our servers unless expressly stated otherwise.

8. DELIVERY

Orders may be delivered using third-party delivery and logistics providers.

Estimated delivery times are provided as guidance and may vary depending on product availability, destination, delivery provider, weather, public holidays, or other circumstances.

Once an order has been handed to a delivery provider, delays outside our control may occur.

9. RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, and refunds are subject to our Returns & Refunds Policy.

Products may need to meet specific conditions before a return or exchange is accepted.

Approved refunds are normally processed through the original payment method where possible.

10. PROMOTIONS

Discounts, promotional codes, sales, and other offers may be subject to additional conditions.

X10LUXURY reserves the right to modify, suspend, or end a promotion where appropriate.

11. INTELLECTUAL PROPERTY

The X10LUXURY name, logo, website design, photographs, graphics, written content, product descriptions, and other original materials are owned by or licensed to X10LUXURY unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use our content without permission.

12. PROHIBITED USE

You must not:

• Use our website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Interfere with the security or operation of the website.
• Provide false or misleading information.
• Use another person's account without authorization.
• Engage in fraudulent purchasing activity.
• Copy or reproduce our content without permission.
• Introduce malicious software or harmful code.

13. THIRD-PARTY SERVICES

Our website may use third-party services for payments, authentication, delivery, analytics, security, and other functions.

Third-party services operate under their own terms and privacy policies.

14. WEBSITE AVAILABILITY

We aim to keep our website available and functioning properly. However, temporary interruptions may occur due to maintenance, technical problems, security issues, internet failures, or circumstances outside our control.

15. CHANGES TO THESE TERMS

We may update these Terms & Conditions when our services, website, or business practices change.

The latest version will be published on this page with the applicable update date.

16. CONTACT US

If you have questions about these Terms & Conditions, please contact X10LUXURY through the contact information provided on our website.